Terms & Conditions

Terms net 30 days with approved credit. To establish credit with United Utility Supply, call us at 1-800-366-4887 and ask for a credit application. United Utility Supply requires three trade references and bank information. Visa, MasterCard, American Express and Discover Card are accepted at time of shipment only. All payments are due in U.S. Dollars. These terms and conditions supersede any prior United Utility Supply terms and conditions.

UUS operates a fleet of 10 Freightliner tractors and a fleet of 36 trailers, including 2 with lift gates to off-load material at customer job sites. We also have a flatbed with a moffett attachment for additional delivery options and our newest addition of a Tautliner  curtain side trailer allowing quick, easy access when delivering to tight spaces or non-dock locations.  We can also offer job site trailers; these can be loaded and delivered to the customer's remote location and dropped until the job is completed. Depending on the items ordered sometimes orders may be delivered with LTL carriers such as UPS, Fedex or others. Contact United Utility Supply for details regarding shipping options.  Inspect all shipments and report any shortages or damages to the driver or carrier immediately.

UUS's "Partnership Program" is a unique, individual customer, focused set of parameters designed to meet each utility's specific need. Our customers achieve increased inventory turns, lower inventory levels, price stability, and simplified ordering. Let us show you how we can help monitor and maintain optimum cost and value of your inventory.

All prices are in U.S. Dollars. Prices include shipping and handling charges (if any); federal, state and local taxes. Call United Utility Supply to inquire about Partnership Pricing. 

Orders/Releases under $35 are subject to a $5 handling charge. Combine your needs to minimize your charges. Some items are subject to minimum quatities. Backorders $10 and under will be canceled.

Warranties vary depending by Manufacture and part. Please discuss warranty specifics with your Sales Rep or with our UUS Sales Team at 1-800-366-4887. Always check for return product information prior to shipping the product(s) to United Utility Supply.

United Utility Supply respects the privacy of every individual who visits our website. We will not provide personal information to third parties for their commercial use. It is your responsibility to keep United Utility Supply user ID's and passwords which access United Utility Supply account information confidential. You can use this website to change your United Utility Supply account password. In some cases we may collect information about your IP addresses to help identify and analyze trends and statistics. This information is only used for the business purposes of United Utility Supply. If you have submitted personally identifiable information through United Utility Supply's website and would like that information deleted from our records, please call us at 1-800-366-4887.